Our goal at CCC is and always has been to have happy and satisfied customers. It is with great gratification that we share with you the following testimonials to that goal...

A CUE (Catch Us Exceeding) sent in from Jill Marino, CFO at the YMCA of Reading and Berks County, Reading, PA:
We have been working with CCC now for just shy of a year, from our initial meeting with Terry Hartenstine last August, all the way through our Go Live in April, and now beyond with our ongoing support. All of the CCC staff have provided excellent service, but I have to say, Sue Everett has been great. Particularly today, I had two support issues that were resolved quickly and professionaly, and I wanted her to have the appropriate recognition for that. The key for me is that if my work flow is not delayed, meaning I can continue on with what I need to get accomplished without feeling like I am waiting for a support response, then I feel I have gotten good support. Sue goes beyond that, I don't really feel like I miss a beat, since she responds fast and her respnses solve my problems or answer my questions. Thank, Sue!

Very Informative Seminar!
From Dennis McNany, CFO for the YMCA of Eastern Union County, Elizabeth, New Jersey:
On behalf of Ruben Collar, Ken Steeber and myself, I just wanted to compliment you and your staff for a very informative conference. This being our first, we were not sure what to expect and - overall were impressed with the presentations and the information obtained from the discussions among the users and your staff.

We look forward to continue working with your company to utilize your software to maximize the benefits it provides to all Y's. [Many] thanks to all your staff.

Up to the TASK!
Submitted by Suzanne Mantuano of the Lakeland Hills YMCA, Mountain Lakes, NJ:
I was really just writing to say “thank you” to you all for building me a great server and software that was up to the task. Below is one of 2 member e-mails we received within the first 1/2 hour. We had over 200 web registrations in the 1st hour and a half. And there's been a steady trickle ever since. Spirits are pretty high here and we just wanted to include you all in the revelry! First day WebTIME program registrations totaled 79% of the daily registrations. Opening day statistics clearly illustrate that our members were “ready” for us to move to WebTIME.

“I wanted to take a moment and provide some feedback on the online registration process. It took me approximately 5 minutes from start to finish to register my son for a fall class. I had been registering him in person for the last several sessions, and it has taken me well over an hour using the old lottery system--the lines seemed to keep getting longer and longer every time I went. I love the new online system and hope that you will continue to use it for future registration. It can't get any easier! Thank you.”

All aspects of financials in one software package!
"In the past we used Y-Ware for membership, Y-Vision for general ledger/accounts payable and QuickBooks Pro for payroll,” says Denise Adams, business director for the Palestine YMCA. “Having all aspects of the financials in one software package will be a real time saver. CCC also will help eliminate the chance for mistakes and provide us with accurate and timely financials."

Extremely positive!
“The initial results are extremely positive. Recruiting membership and registering program participants has moved faster than before,” adds Mike Adams, Palestine YMCA maintenance director, who was responsible for leading the CCC implementation.

Astounding!
“The reporting abilities are astounding,” adds Amy Kaiser, Palestine YMCA’s membership director. “My staff and I feel that the new CCC software is going to help us as we continue to grow. But in more ways than just tracking numbers… it’s the attention to detail. It’s great to use the data to help us bond with our membership. The other morning while working at our scan desk, a member scanned in and the screen read ‘Happy Birthday’. Imagine that! To be able to wish our members a happy birthday on the spot! We look forward to increasing our knowledge of this tool to ensure the future and prosperity of the Palestine YMCA.”

Robust Child Care and Integrated Accounting modules!
Danielle Bradley, Operations Director for the Wallingford Family YMCA, states “Our decision to go with CCC was based on their robust child care module and integrated accounting modules. With only a few months of being live and with CCC behind us, we are confident that CCC will allow us better reporting options and overall better customer service.”

Enjoyed our Visit!
"We were very welcome at CCC and enjoyed our stay. The training was very good and the staff made us feel very comfortable and welcome." The Missouri Valley Family YMCA, Bismarck, North Dakota, after attending their orientation at CCC.

Knowledgeable folks with a "Y" background means COMFORT!
June Celce, attending orientation on behalf of the Tuscarawas County YMCA in Dover, Ohio, feels that it is GREAT to have "Y"-background, knowledgeable Christensen folks to help them feel comfortable about all facets of their conversion. “Making decisions for the Member Service Center staff usage was lots easier and the ease of use for our frontliners will help us move forward”.

Excited!
“We have really enjoyed our visit with CCC. We are excited about the software and how it will help with our mission of building strong kids, strong families and strong communities.” Angie Keaton from the Anderson Area YMCA located in Anderson, South Carolina, responding to her orientation at CCC.

A complete package!
Helen Fricke, Business Manager for the La Crosse Family YMCA in La Crosse, Wisconsin, states the reason Christensen Computer Company was selected as their software provider was that CCC's software was a complete package".

Chosen over several others!
Kathryn Tharp, Controller and Operations Director for the West End YMCA in Ontario, California felt that CCC's software was a staff friendly system.

Features, support and training of the software!
These were the reasons the Fargo-Moorhead Family YMCA, Fargo, North Dakota, selected CCC, according to Paul Finstad, Executive Director.

ALL-INCLUSIVE!
The Mankato Family YMCA, located in Mankato, Minnesota, selected CCC “because of the all-inclusive package of service offerings.” According to Jerry Olszewski, CEO, “It is important to our YMCA to have the ability to relate our membership, accounting and payroll needs into a singular package and that is exactly what we found in CCC. Another attractive feature of CCC was the flexibility of the software to be tailored to handle our unique needs and the capability to create reports specific to our YMCA and our individual statistical needs. Our staff looks forward to working with CCC in creating our new YMCA and the excitement associated with this partnership.”

Integrates ALL components!
Lucinda Love, Executive Director for the Marco Island YMCA in Marco Island, Florida, felt “CCC has a system that integrates all the components to operate a YMCA."

Forward-thinking company!
Michael Ranck, President and CEO for the Community YMCA of Eastern Delaware County in Lansdowne, Pennsylvania told CCC that the reason CCC was selected was “because of past experience and the forward thinking of the company. CCC offers our YMCA the ability to improve our membership services at a reasonable price.”